Shipping & Returns

• Free shipping on ALL Prepaid Orders
• Delivery typically takes 3-7 business days depending on your location

Due to the nature of our wellness products, we do not accept returns on opened or used items. However, your satisfaction is our priority.

• Unopened products can be returned within 7 days of delivery
• Products must be in original packaging with all seals intact
• Return shipping costs are borne by the customer unless the product is defective

How to Initiate a Return

1. Email us at hello@healthyally.in with your order number and reason for return
2. Our team will review your request within 2 business days
3. If approved, we will provide return shipping instructions
4. Once we receive and inspect the item, your refund will be processed within 5-7 business days

Refund & Cancellation Policy

Orders can be cancelled before dispatch; refunds or replacements are only issued for damaged, defective, or incorrect products reported within 48 hours of delivery.

How to apply for a refund:

Email your order ID on rutvihealthally@gmail.com issue details, and clear photo/video proof to our support team within 48 hours of delivery to initiate a review.